Terms and Conditions

Last Updated: [12/29/25]

Welcome to the Operation Clean Sweep website (“Website”). By accessing or using this Website or booking services with Operation Clean Sweep (“Company,” “we,” “us,” or “our”), you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our Website or services.

1. Services

Operation Clean Sweep provides residential and commercial cleaning services, including but not limited to move-out cleaning, construction clean-ups, deep cleaning, and general cleaning services. All services are subject to availability and confirmation.

2. Booking & Scheduling

All bookings must be made through our Website, phone, email, or approved booking platforms.
Appointment times are estimates and may vary depending on the condition and size of the space.
We reserve the right to refuse or reschedule service for safety, accessibility, or other reasonable concerns.

3. Cancellations & Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time.
Late cancellations or no-shows may result in a cancellation fee.
Operation Clean Sweep reserves the right to cancel or reschedule appointments due to unforeseen circumstances such as weather, illness, or emergencies.

4. Pricing & Payments

Prices are based on the information provided at the time of booking. Additional charges may apply if the property condition differs from what was described.
Payment is due upon completion of service unless otherwise agreed in writing.
We accept approved payment methods as listed on our Website or invoice.

5. Access to Property

Clients are responsible for providing safe and timely access to the property at the scheduled service time. If we are unable to access the property, the appointment may be considered a late cancellation.

6. Client Responsibilities

Please secure pets during the cleaning appointment.
Inform us in advance of any allergies, sensitivities, fragile items, or special instructions.
Remove clutter to allow effective cleaning unless decluttering services are specifically agreed upon.

7. Satisfaction Guarantee

If you are not satisfied with the service provided, please notify us within 24 hours of service completion. We will make reasonable efforts to address concerns where appropriate. Refunds or re-cleans are offered at our discretion.

8. Damages & Liability

Operation Clean Sweep takes reasonable care while performing services.
Any damage must be reported within 24 hours of service completion.
We are not responsible for pre-existing damage, normal wear and tear, or damage caused by faulty or unstable items.
Our liability is limited to the cost of the service provided.

9. Health & Safety

We reserve the right to refuse service if conditions are deemed unsafe, unsanitary beyond reasonable expectations, or hazardous to our staff.

10. Website Use

You agree not to misuse this Website or attempt to disrupt its functionality.
All content on this Website, including text and logos, is the property of Operation Clean Sweep and may not be used without permission.

11. Third-Party Services

Our Website may include links or integrations with third-party services (such as booking or payment platforms). We are not responsible for the content, policies, or accessibility of third-party websites.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

Operation Clean Sweep reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website.

14. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Operation Clean Sweep
Email: [cleansweep99@protonmail.com]
Phone: [236-970-6464]